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Founded in 2011, Bespoke Health & Social Care is part of the Acuity Care Group and provides complex care services to people throughout England, offering them personalisation, choice and control over their care, whilst ensuring their safety is maintained at all times. Our specialist, clinically-led services are delivered by our trusted and passionate team members, who are handpicked to empower individuals with complex care needs to reach their personal goals.
We support both adults and children within the community via a strong clinical infrastructure, which includes 13 Clinical Specialist Nurses, who have more than 250 years’ experience between them. Our aim is to offer a full circle of support for those within our care, so they can fulfil their potential and aspirations.
Chris qualified as a Registered Nurse in 1990 and spent several years working in a variety of residential services before moving to work specifically in learning disability, autism, and mental health. As her career progressed, Chris began working in neuro rehabilitation services that delivered both acute and slow stream rehabilitation from hospitals through to community care.
“We provided both rehabilitation and long-term care for individuals who had been affected by an acquired brain injury or other neurological impairment, which included those both physically and cognitively impacted. As the years passed, I moved into complex homecare, working with teams who delivered individualised care built around the person, which enabled them to live as full a life as possible in their own homes.”
Chris now supports the team at Bespoke to deliver the highest quality care to individuals, whilst also helping the staff who are responsible for delivering outstanding care and support. When asked about the best thing about her role, Chris firmly believes it is “making a positive difference to the lives of people we support.”
Sarah has worked within the Health & Social Care sector for over 18 years, the vast majority of which has been spent providing clinical and support services to help individuals with complex care needs live independently in their own homes.
“I love the huge satisfaction (and overcoming the challenges!) that delivering great care provides. Our clients are the most important consideration, and meeting their differing needs and requirements means that there is never a dull, nor repetitive day in health care. I consider it a privilege to support people and to facilitate their choices, however small, enabling them to live the life that they want to live.”
Sarah considers herself very fortunate to have always worked with a great team of people, whose primary objective is to ensure individuals remain safe and supported. Watching people progress in their rehabilitation through the right support and enabling an individual to participate in an activity which they never thought possible are two of the main reasons why Sarah continues to work within the sector.
Rebecca began her career as a neonatal intensive care nurse, before spending a number of years supporting complex care packages in crisis in the community. During this time, Rebecca supported a little boy with complex needs and after seeing several care providers come and go as they could not support the package, Rebecca decided she wanted to try and make a bigger impact when supporting families and providing them with the care they require. Since then, Rebecca has worked her way through different roles, from complex care management to becoming a complex nurse specialist, and this has led Rebecca to her most recent role as Clinical Nurse Manager.
“When it comes to the care we provide, I am dedicated to meeting the individual needs of all those who we support and strive to deliver the quality of care I know I would be happy for my own family to receive, should they ever need it.”
Kate started her nursing career in NHS hospitals, working in many different wards and departments. As her experience grew, Kate realised she wanted to do more for her patients but wasn’t exactly sure what that meant. It was whilst working on a medical high dependency unit when Kate was first introduced to complex care and fell in love with nursing again. She was fascinated with how one condition affected another and it was that wider thinking that really drew her into wanting to work specifically within the complex sector.
“An individual with complex health issues needs to be cared for with a personalised, tailored way of looking at things and I feel that we’ve really got that right. I am thoroughly enjoying being part of a team that not only manages someone’s complex needs, but actually looks at ways to improve that person’s quality of life rather than simply sustain their current way of living. The wider clinical team have been so supportive and are willing to go above and beyond for their clients, which I hugely respect. I am very proud to be Deputy Nurse Manager and work with such a great team.”
